Cancellation and Refund policy

At ScholarLab Technologies Private Limited, we are committed to providing our customers with a seamless and satisfactory experience. We understand the importance of transparency and fairness in our cancellation and refund policy. Please read the following policy carefully to understand your rights and obligations.

1. Cancellation Policy:
Customers can request the cancellation of their subscription or service at any time. To initiate the cancellation process, please contact our customer support team through the designated channels available on our website or application. Upon receiving your cancellation request, we will process it in a timely manner and confirm the cancellation to you via the contact information provided.

2. Refund Policy:
We offer a refund for the subscription or service if the request is made within 7 days of the initial purchase or renewal. To be eligible for a refund, the following conditions must be met:The refund request is made within 7 days of the initial purchase or renewal.

3. Refund Process:
Once a refund request is approved, the refund will be processed using the original payment method. Please note that it may take 7-10 working days for the refunded amount to reflect in your account, depending on the policies of the payment provider.

4. Contact Us:
If you have any questions about our Cancellation and Refund Policy, or if you would like to request a cancellation or refund, please contact our customer support team at [email protected]

We reserve the right to modify or update this Cancellation and Refund Policy at any time. Any changes to the policy will be communicated to our customers through our official communication channels.
By using our services, you agree to adhere to the terms and conditions of this Cancellation and Refund Policy.